Legal Documentation
Electronic Communications & Signature Consent
Electronic records, signatures, copies, withdrawal and accessible alternatives.
Please read this Electronic Communications & Signature Consent (“Consent”) before accepting an agreement or transaction electronically.
1. Consent to electronic records
By affirmatively accepting this Consent, you agree that Good Ground Serves LLC, the legal provider of its flagship SiteHeros product and service (“SiteHeros,” “we,” “us,” or “our”), may provide the following electronically:
- proposals, recommendations, orders, agreements, schedules, SOWs, amendments and change orders;
- recurring-payment, renewal, cancellation and refund disclosures;
- signatures, initials, acknowledgments and acceptance records;
- invoices, receipts, payment notices and account statements;
- service, security, privacy, legal, suspension, termination and offboarding notices;
- copies of completed records; and
- other communications related to your relationship with SiteHeros.
This Consent applies only to records and transactions for which electronic delivery is legally permitted.
2. Electronic signatures
You agree that your click, typed name, drawn signature, digital signature, checkbox, one-time code, or other electronic action identified by the process may constitute your signature and have the same legal effect as a handwritten signature.
The signing process must clearly identify the document and signer, display the final terms before commitment, require an affirmative signing action, and generate a record that can be retained and accurately reproduced.
3. Authority
If you sign for an organization, you represent that you have authority to bind it. You will not share a signing link or code with an unauthorized person. SiteHeros may request additional identity or authority evidence for a material transaction.
4. Hardware and software
To receive and retain electronic records, you need:
- an internet-connected device;
- a current browser capable of displaying HTML and PDF;
- an active email address and access to it;
- software or built-in capability to view and save PDF files; and
- enough storage or printing capability to retain copies.
Before accepting, confirm that you can view this Consent and the agreement, download or print it, and receive email at the address shown in the transaction.
If requirements materially change so that you may be unable to access records, we will provide notice and any options required by law.
5. Paper copies
You may download and print records during the transaction. You may request a paper copy at legal@siteheros.com. State the document, transaction, name, organization, and mailing address.
No paper-copy delivery fee applies unless it is lawful and disclosed before you request the copy.
6. Withdrawal
You may withdraw consent for future electronic records by contacting legal@siteheros.com. Withdrawal does not affect the validity of records or signatures completed before it becomes effective.
Withdrawal may require use of paper processes and may make an electronic-only Service unavailable, but it will not be used to impose an undisclosed fee or deny a mandatory right.
7. Updating contact information
Keep your email and other contact information current. Update it through the account function where available or by emailing legal@siteheros.com. A failed email delivery does not excuse a legally required notice; SiteHeros must use the method and evidence required by the Agreement and law.
8. Copies after signing
After completion, SiteHeros will provide the signer a copy of the executed agreement or a method to download it. The system of record must preserve:
- the document/version presented;
- associated disclosures;
- signer identity and asserted authority;
- affirmative actions and signature;
- date/time and time zone;
- email and transaction/order identifiers;
- IP/device/session evidence where lawful and proportionate;
- authentication events;
- payment authorization relationship;
- the completed, tamper-evident record and delivery evidence; and
- withdrawal or correction events.
9. Corrections and errors
Before signing, review the document and correct information using the process provided or contact SiteHeros. After signing, a change requires a written amendment, correction record, or new execution. SiteHeros will not silently replace an executed agreement.
10. Separate marketing consent
This Consent does not authorize marketing calls or text messages, automated dialing, prerecorded/artificial voice, targeted advertising, or sale/sharing of personal information. Any such consent must be requested separately, be optional where required, and identify the relevant channel and parties.
11. Accessibility and assistance
If you cannot access or use the electronic process, contact legal@siteheros.com for an accessible format, reasonable assistance, or a paper alternative where required.
12. Agreement
Electronic consent is requested separately for each applicable transaction:
“By checking this box, I confirm that I can access and retain electronic records and consent to use electronic communications and signatures for this transaction under the Electronic Communications & Signature Consent. I understand I may request paper copies and withdraw consent for future records.”
An electronic-consent checkbox is unchecked by default and recorded separately from general Terms, recurring-payment authorization and marketing consent.
13. Contact
Good Ground Serves LLC / SiteHeros